Course code: ES41641H
Machine type(s): 7Y87 7Y88 7Y89 7Y90 7Z02 7Z03 7Z04 7Z05 7X82 7X83 7X84 7Y95 7Y96 7Z08 7Z09 7D6M 7D6N 7D9M 7D9N
Course duration: 240 minutes

Course overview

Course ES41641H provides technical information for service personnel who are required to service and maintain ThinkAgile HX Series appliances (formerly Lenovo Converged HX Series Nutanix Appliances) and certified nodes. The intent of this course is to familiarize service personnel with the product components, features, specifications, and problem determination procedures.

This course update introduces the new HX Series model HX360 V2 Edge based on the SE360 V2 server.

Course objectives

  • Provide an overview of Lenovo ThinkAgile HX Series appliances and certified nodes with Intel third-generation Scalable processors
  • Describe the features and specifications of Lenovo ThinkAgile HX Series appliances and certified nodes
  • Identify the differences between Lenovo ThinkAgile HX Series appliances and certified nodes
  • Identify the different system configurations and diagrams
  • Describe the support flow for Lenovo ThinkAgile HX Series and how to open a case in Nutanix
  • Describe the problem determination steps and explain how to troubleshoot Lenovo ThinkAgile HX Series problems

Prerequisites

  • ES71297C - Servicing the x3550 M5 and x3650 M5
  • ES71043 - Lenovo XClarity Administrator
  • ES21427 - LCD Panel Video used in x6 and M5 systems
  • ES81527 - Introducing System x UEFI and IMM2 features in 2015 firmware lifecycle release
  • ES41759 - ThinkSystem problem determination
  • ES51757 - Introducing ThinkSystem tools
  • ES51780 - Servicing the ThinkSystem storage controllers
  • ES71629 - Servicing the ThinkSystem SD530 and D2 Enclosure
  • ES71911 - Servicing the ThinkSystem SE350 Edge Server
  • ES72507B - Servicing the ThinkEdge SE350 V2 and ThinkEdge SE360 V2
  • ES71743 - Servicing the ThinkSystem SR650
  • ES71744 - Servicing the ThinkSystem SR630
  • ES71736 - Servicing the ThinkSystem SR950
  • ES71744 Servicing the ThinkSystem SR630 V2
  • ES71744 Servicing the ThinkSystem SR650 V2
  • ES41950 ThinkSystem servers with Intel second-generation Xeon Scalable processors
  • ES72376 Servicing the ThinkSystem SR645 V3
  • ES71744 Servicing the ThinkSystem SR665 V3
  • ES71744 Servicing the ThinkSystem SR630 V3
  • ES71744 Servicing the ThinkSystem SR650 V3
  • ES42373 Intel Xeon processor architecture for ThinkSystem V3 servers
  • ES42430 AMD EPYC processor architecture for ThinkSystem V3 servers

Topics

  • Topic 1 – New: ThinkAgile HX Series with 4th Generation Intel Xeon Scalable processors
  • Topic 2 – New: ThinkAgile HX Series with AMD EPYC 9004 processors
  • Topic 3 – ThinkAgile HX Series with 3rd Generation Intel Xeon Scalable processors
  • Topic 4 – HX solution for SAP HANA
  • Topic 5 – Product overview
  • Topic 6 – Features, specifications, and configurations
  • Topic 7 – Field installation services
  • Topic 8 – Support flow and first point of contact
  • Topic 9 – Nutanix software and hardware firmware update
  • Topic 10 – Hardware configuration procedures
  • Topic 11 – Problem determination and troubleshooting
  • Topic 12 – End-of-course summary

Click on ThinkAgile HX630 V3 to open the resource.

Click on ThinkAgile HX650 V3 to open the resource.

Click on ThinkAgile HX645 V3 to open the resource.

Click on ThinkAgile HX665 V3 to open the resource.

Click on ThinkAgile HX2320 and HX2321 to open the resource.

Click on ThinkAgile HX3510-G, HX5510, and HX5510-C to open the resource.

Click on ThinkAgile HX1310, HX2310-E, HX3310, and HX3310-F to open the resource.

Click on ThinkAgile HX7510 to open the resource.

Click on ThinkAgile HX Appliance HX1520-R, HX3520-G, HX5520, HX5520-C, HX7520 and certified nodes HX1521-R, HX3521-G, HX5521, HX5521-C and HX7521 to open the resource.

Click on ThinkAgile HX Appliance HX1320, HX2320-E, HX3320 and certified nodes HX1321, HX3321 to open the resource.

Click on ThinkAgile HX Applinace HX2720-E and HX3720 and certified nodes HX3721 to open the resource.

Click on ThinkAgile HX Applinace 1020 and certified nodes HX1021 to open the resource.

Click on ThinkAgile HX Applinace HX3375 and certified nodes HX3376 to open the resource.

Click on ThinkAgile HX Appliances HX1330, HX2330, HX3330 and Certified Nodes HX1331, HX2331, HX3331 to open the resource.

Click on ThinkAgile HX Appliance HX5530 and HX7530 and Certified Nodes HX5531 and HX7531 to open the resource.

1. Servicing ThinkAgile HX Series Appliances and Certified Nodes

2. ThinkAgile HX Series with 4th Generation Intel XEON Scalable Processors

3. ThinkAgile HX Series with AMD EPYC 9004 Processors

4. ThinkAgile HX Series with 3rd Generation Intel Xeon Scalable Processors

5. ThinkAgile HX Series with Intel Second-Generation Xeon Scalable Processors and AMD EPYC Processors

6. Product Overview

7. ThinkAgile HX Series Features, Specifications, and Configurations

8. HX Solution for SAP HANA

9. Field Installation Services

10. Support Flow and First Point of Contact

11. Nutanix Software and Hardware Firmware Update

12. Hardware Configuration Procedures

13. Problem Determination and Troubleshooting

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