Course code: ES42023B
Machine type(s): N/A
Course duration: 120 minutes

Course overview

Course ES42023B provides technical information for service personnel who are required to service and maintain ThinkAgile HX Series solutions.

The intent of this course is to provide information on how to collect service logs, health check commands, and troubleshooting issues with ThinkAgile HX Series hardware components.

Course objectives

  • Describe the procedure used to collect service logs with the Nutanix Prism Web console
  • Describe how to manually perform a health check and show hardware information using commands
  • Describe the general troubleshooting procedures for ThinkAgile HX Series hardware components

Topics

  • Topic 1 – Troubleshooting overview
  • Topic 2 – Health check overview
  • Topic 3 – Disk drive troubleshooting
  • Topic 4 – Memory troubleshooting
  • Topic 5 – Network troubleshooting
  • Topic 6 – Graphic processing units troubleshooting
  • Topic 7 – Power supply and fan troubleshooting

Click on Linux Basics to open the resource.

1. ThinkAgile HX Series: General Troubleshooting and PD Map

2. Prism Overview

3. Collecting Logs with Nutanix

4. Health Check Overview

5. Disk Drive Troubleshooting

6. Memory Troubleshooting

7. Network Troubleshooting

8. Graphic Processing Unit Troubleshooting

9. Power Supply and Fan Troubleshooting

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