Course code: ES42314
Machine type(s): 7X02 7X06 7Z71 7Z73 7Y74 7Y78
Course duration: 30 minutes

Course overview

Course ES42314 provides technical information for service personnel who are required to service and maintain the GeoComputing OEM ON DEMAND products.

The intent of this course is to provide an overview of the GeoComputing RiVA solution and the GeoComputing OEM ON DEMAND support flow procedures.

This course update introduces the new machine types on the hardware list, new supported software, and more details about the support flow chart.

Course Objectives

  • Provide an overview of the GeoComputing OEM ON DEMAND products
  • Describe the GeoComputing OEM ON DEMAND support flow
  • Describe the service expectations and support resources for the GeoComputing OEM ON DEMAND products

Topics

  • Topic 1 – Introducing the GeoComputing OEM ON DEMAND products
  • Topic 2 – Support flow
  • Topic 3 – Service expectations and support resources
  • Topic 4 – End-of-course summary

1. Servicing the GeoComputing OEM ON DEMAND Products

2. Support Flow

3. Service Expectations and Support Resources

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