About Me

Miftah is a responsible, teamwork, & result-oriented person with analytical & critical thinking to solve complex business problems using advanced and emerging technology. Very open-minded and eager to learn new things, especially for enterprise business and digital technology.

My Resume

My Education

Institut Teknologi Sepuluh Nopember (ITS)
Bachelor’s Degree in Electrical Engineering, 2015 – 2019

Graduated with a GPA of 3.43/4.00, earning recognition as the Most Outstanding Student of the Faculty of Electrical Technology. Completed 147 credits out of the required 144, specializing in Startup Business, Data Science, Power Systems, Cloud Computing, and IoT, gaining a strong foundation in both technical and business aspects of emerging technologies. During university, I achieved 25+ awards and scholarships, published 3+ research papers, and contributed to 7+ social and industry-level projects, demonstrating excellence in academics, research, and real-world applications.

My Work Experiences

Service Planning Representative - IBM
(Jun 2021 – Present, Jakarta)

As an IBMer, my responsibility is to spearhead multi-brand server and supercomputer projects, overseeing installations, configurations, upgrades, assessments, migrations, and relocations to ensure seamless deployment and operational excellence. Serve as the technical focal point for key accounts, driving client satisfaction, meeting project milestones, optimizing key performance indicators (KPIs), and fostering business growth. Provide consultative expertise to sales and solution teams, assisting in sizing, designing, and optimizing new system storage offerings and initiatives to align with evolving business needs.

Beside of that, as a seasoned IT professional, I also bring extensive expertise in system administration, server management, and virtualization, having worked with Red Hat, RHV, RHCOS, AIX, VMware ESXi, and AS/400. I specialize in managing complex infrastructures, including IBM DS8000, Storwize, IBM Power Server, and high-availability solutions like AIX PowerHA. My technical proficiency extends to automation with Ansible, handling project installations, migrations, relocations, and hardware breakfixes with precision and efficiency. Additionally, I possess deep knowledge of OpenShift, DB2 instances, and enterprise storage solutions, ensuring optimal system performance and reliability. With a strong background in troubleshooting, and system configuration, I excel at maintaining seamless operations in disconnected environments. Passionate about automation and strategic infrastructure management, I am committed to enhancing workflows, optimizing efficiency, and driving continuous innovation.

Strategic Media Planner - GroupM
(Apr 2021 – Jun 2021, Jakarta)

Managed and strategized paid advertising campaigns for Unilever Indonesia, ensuring effective media delivery across conventional, digital, and performance-based channels. Led the development of integrated media plans to optimize brand reach and engagement. Worked closely with internal teams and external partners to craft data-driven media strategies and tactical execution, ensuring alignment with business objectives and market trends.

Data Scientist/Analyst - Supertype.ai
(Aug 2020 – Mar 2021, Jakarta)

As a Data Scientist/Analyst at Supertype, I managed software development for a review management app, helping clients analyze customer feedback and leverage competitor weaknesses. I built end-to-end analytics and machine learning solutions, from data collection and preprocessing to model deployment and visualization. Collaborating with the data team, I developed data pipelines, integrated solutions into backend systems using Docker, and successfully delivered an analytics dashboard with NLP-powered sentiment analysis and topic classification, providing valuable insights through interactive reports.